Marketing & Retention

About HiTide

HiTide is a social SMS list growth platform that helps brands turn social followers into owned SMS and email subscribers. Instead of relying solely on website popups, HiTide uses automated DMs on Facebook, Instagram, and TikTok to capture contact details directly from engaged followers. The platform focuses on efficient acquisition, easy attribution, and clear social ROI, making it simple to understand which campaigns and channels drive list growth and revenue. With fast setup and automation, marketers can consistently convert social engagement into high-intent subscribers, improving retention and lifetime value while building a more resilient, direct relationship with their audience.


Services

Apparel & Accessories
Jewelry & Fashion
Health & Wellness
Food & Beverage
Consumer Brands

Industries

Apparel & Accessories
Beauty & Skincare
Health & Wellness
Food & Beverage
Home & Lifestyle
Consumer Brands

Offers

Beta Access
Training
Dedicated Support
Dedicated Reps
Tools

Frequently Asked Questions

Featured Work

Insights &
Events

  • Female Content Creator Recording Social Media Video

    Building a TikTok Shop Affiliate Engine: Commission Benchmarks and Creator Playbooks for DTC Brands

    Want to take advantage of affiliate-driven marketing as a TikTok Shop seller? Here’s what you need to know about…

    Link

    7 min read
  • Assortment of Ghia nonalcoholic apéritif bottles and cans styled with two red cocktails, cherries, a strawberry garnish, and small white flowers in a polished studio product shot.

    Ghia Is Building Growth Through Cultural Relevance, Not Just Category Momentum.

    Ghia helped define what modern nonalcoholic branding could look like. Now its creator-led partnership strategy is showing how that…

    Link

    3 min read
  • Webpage of TikTok Shop is seen on its corporate website on a computer. TikTok Shop enables brands and sellers to showcase and sell products directly on TikTok.

    How TikTok Shop Handles Returns and Refunds (And What That Means for Your Margins)

    Learn about TikTok Shop’s refund and return policy and how it can impact your business.

    Link

    8 min read

Ready to Connect?

Let’s connect on your eCommerce tech strategy and we’ll introduce you to the right partners.