About Kustomer

Kustomer is an AI customer service platform and CRM that unifies conversations, data, and history into a single, intelligent CX workspace. Its Kustomer AI layers onto existing helpdesks or runs natively on the Kustomer platform to power AI agents, automation, and insights for customers, agents, and leaders. Brands use Kustomer to deliver personalized, omnichannel support (chat, email, social, etc.), guide reps with real-time context, and turn every interaction into actionable intelligence. With a unified data foundation, no-code workflows, and built-in trust and compliance, Kustomer helps companies resolve issues faster, improve CSAT, reduce cost per contact, and scale high-quality CX efficiently.