Fast Company’s latest piece highlights why quality control matters at every level of a business. It’s a reminder that growth shouldn’t come at the cost of quality. As companies scale, keeping standards high becomes a powerful way to build trust and keep customers loyal.
Key Takeaway:
“Growth without structure leads to failure—build processes that maintain your standards.” – Jonathan Snow, DMD
Why Quality Control Matters
As a business grows, having quality checks at every stage is essential. Automating these checks where possible lets teams stay focused on their strengths while keeping product and service standards consistent.
Empowering Teams to Maintain Standards:
When leaders make quality a priority, it sets the tone for everyone. Teams feel more responsible and motivated to keep up the standards, creating a culture where excellence becomes just part of how things get done.
Learning from Customer Feedback
Regularly checking in with customers works like a “taste test” for quality, helping catch issues early and make improvements along the way. This simple approach not only prevents bigger problems later but also keeps the company in tune with what customers want as their needs evolve.
Prioritizing Process Over Speed
Snow’s approach shows that focusing on consistent quality, rather than rushing to grow, is the real key to lasting success. Growth should never outpace a company’s ability to keep its promises.
Jonathan Snow’s advice is clear: if you want to keep quality high as your business grows, having a solid structure in place is key. For more of his tips on building quality control into every stage of growth, check out the full article on Fast Company.
