Social Commerce 101: the New Shopping Revolution

Published in Fast Company, this month: The boundaries between social media and e-commerce are increasingly blurring, with social commerce emerging as a transformative force reshaping the retail landscape. This phenomenon isn’t just a fleeting trend, but a strategic response to evolving consumer behaviors.

The boundaries between social media and e-commerce are increasingly blurring, with social commerce emerging as a transformative force reshaping the retail landscape. This phenomenon isn’t just a fleeting trend, but a strategic response to evolving consumer behaviors.

This year, U.S. adults are expected to dedicate 11.4% of their total daily media time and 17.9% of their digital media time to social platforms. Driven by the considerable time consumers spend on social media, social commerce presents an opportunity for every interaction on platforms like TikTok, Facebook, and Instagram to potentially drive revenue, all within the comfort of the digital realm. 

What is Social Commerce?

At its core, social commerce fuses the immersive world of social media with the convenience of e-commerce. It allows for the direct purchase of products within a social platform, streamlining the customer experience by eliminating the need to switch platforms. This integration offers consumers a seamless journey from product discovery to purchase, nestled within the platforms where they already spend a significant portion of their time.

For marketers, this means a streamlined buying journey and access to direct customer interactions, transparent ROI on ad spend, and leveraging peer recommendations and the creator economy.

Social commerce thrives on the principles of inspiration and trendsetting, creating demand for products that consumers might not have actively sought out. This model particularly excels in promoting discretionary items, such as fashion and beauty products, making every scroll an opportunity to discover and buy new items.

Initially dominated by the younger generations adept at navigating digital spaces, social commerce is now gaining traction across all age groups.

2023 forecast reveals a diverse demographic: 23.1% of U.S. social buyers are aged 25-34 and 66.5% are under age 44. Moreover, platforms like Instagram, Facebook, and TikTok are witnessing substantial engagement from these demographics, with a significant portion of younger shoppers using these platforms for holiday shopping, influenced heavily by influencer endorsements and peer reviews.

What are the leading platforms in Social Commerce?

Social media platforms have adeptly integrated commerce features into their ecosystems to transform into digital storefronts.

Facebook and Instagram, for instance, offer features like Facebook Marketplace and Instagram Shopping to enable businesses to create digital storefronts and tag products directly in posts. TikTok, with its robust Gen Z user base, has introduced TikTok Shop, aiming to capture the full buyer journey from video discovery to purchase. Our experts predict that the Shop tab might even be coming back to Instagram.

These platforms are continually evolving and offering new tools and features to enhance the social shopping experience.

What challenges come with Social Commerce?

Despite its rapid growth, social commerce faces challenges, including consumer concerns about data privacy and the authenticity of products. Additionally, the transition to in-app purchases, particularly on platforms like Instagram and TikTok, has been met with mixed reactions from both sellers and consumers.

Yet, the trajectory of social commerce is unmistakably upward, with sales expected to soar well into the future. Marketers are encouraged to explore innovative strategies like user-generated content (UGC) and influencer marketing to connect authentically with consumers and drive sales.

What do you recommend for brands?

As the landscape of social commerce continues to evolve, brands must adapt and innovate to thrive in this dynamic market. To see my top recommendations for brands looking to leverage the power of social commerce, read the full article at Fast Company – Social Commerce 101: Navigating the new shopping revolution.

Never miss a chance to get ahead.

Ready for more? Read the full article at Fast Company – Social Commerce 101: Navigating the new shopping revolution. Or, learn more about our Social Commerce solutions or get in touch with our experts if you have questions on how to adapt your strategy.

, , , ,

More from Avenue Z

  • Composite trend artwork sketch image collage of businesswoman young lady work internet webpage ai bot generate data simulation technology.

    From SEO to AIO: What Still Works, What Doesn’t, and What You Need to Win in AI Search

    Let’s start with the good news: not everything you’ve built in SEO land needs to be torched.

    Link

    12 min read

    ,
  • ChatGPT Shopping: How to Get Your Ecommerce Store Listed and Ranked

    ChatGPT Shopping: How to Get Your eCommerce Store Ranked

    ChatGPT Shopping is changing how people find products online. This guide shows how to get your store listed, improve…

    Link

    7 min read

    , ,
  • Who Won Marketing at the F1 Miami Grand Prix?

    Which F1 teams won the marketing race at the 2025 Miami Grand Prix? We break down the boldest brand…

    Link

    4 min read

    , , ,
  • Artistic representation of people in Times Square for NFT NYC 2025.

    Top NFT NYC 2025 Must-Attend Events

    Get ready for NFT NYC 2025 with our guide to the top events where culture, tech, and community collide.

    Link

    3 min read

    , ,
  • Introducing the AI Visibility Index: Fintech Payments

    A data-driven look at which payment brands are leading in AI search and what it takes to become the…

    Link

    7 min read

    ,
  • Why AI Agents Are Already Rewriting Your eCommerce Brand Strategy with Jonathan Snow

    AI is already making purchase decisions. My latest Fast Company feature unpacks what that means for brand visibility, discovery,…

    Link

    2 min read

    ,
  • Manhattan Bridge in New York City, view from the street between brick buildings, New York City, Architectural photography.

    Top NY Tech Week 2025 Events We’re Eyeing (and You Should Too)

    These are the rooftop hangs, power walks, and pitch rooms you need to be in—bookmark this list, grab your…

    Link

    3 min read

    ,
  • Top of Stack: Markets, Media, and the March Toward Mayhem

    Get the press hits, trend intel, and event picks you need to stay ahead in fintech, innovation, and digital…

    Link

    3 min read

    ,
  • The Mirage of Simplicity in AI: Why Strategy Still Comes First

    AI can move fast and look smart—but without a clear strategy, it often just scales misalignment. Here’s why the…

    Link

    3 min read

    ,
  • Google’s AI Mode: A CMO’s Field Guide

    Google’s AI Mode is transforming search into a conversational, AI-driven experience—challenging traditional SEO and redefining how brands achieve visibility,…

    Link

    8 min read

    ,
  • Retro background futuristic landscape 1980s style. Vector perspective grid. 80s sci-fi or game style. Retro neon background

    Top Picks for Miami Tech Week 2025

    The Best Events for Founders, Investors, and Operators to Attend This April in Miami

    Link

    4 min read

    , ,
  • perplexity-llm-integration-feature

    Perplexity’s “Frenemies” Strategy is Boldly Centralizing the LLM Ecosystem

    In a world where every AI company is racing to outbuild the competition, Perplexity made a bold move. Instead…

    Link

    7 min read

    , ,
  • Top of Stack: Fintech, Media, and the Rise of Borderless Everything

    From borderless banking breakthroughs to AI risks in federal policy, here’s issue #002 of what’s shaping headlines across fintech,…

    Link

    4 min read

    , , ,
  • Floating island adventure magical sky travel with pink cloud reflection in water landscape beauty view

    The Third Great Digital Land Grab: Why AI Search is the Biggest First-Mover Advantage Since SEO

    AI search is rewriting the rules of digital visibility; brands that move now to build AI authority will dominate…

    Link

    7 min read

    , , ,
  • Transparent Glass Cubes in Abstract Floating Arrangement

    AI Search Loves Answers: How to Write FAQ-Driven Content for LLMs

    AI search engines prioritize answers, not just keywords. Brands that structure content in a FAQ-driven format are more likely…

    Link

    4 min read

    , ,
  • Magnifying glass shows glowing red checkmark on dark surface. Quality control, validation concept. Image useful for illustrating assurance, standardization, certification. Compliance with law

    Top Answer Engine Optimization (AEO) Agencies of 2025

    The top AEO agencies of 2025 are helping brands secure visibility in AI-generated answers (because if you're not ranking…

    Link

    4 min read

    ,

Recommended reads

  • Composite trend artwork sketch image collage of businesswoman young lady work internet webpage ai bot generate data simulation technology.

    From SEO to AIO: What Still Works, What Doesn’t, and What You Need to Win in AI Search

    Let’s start with the good news: not everything you’ve built in SEO land needs to be torched.

    Link

  • ChatGPT Shopping: How to Get Your Ecommerce Store Listed and Ranked

    ChatGPT Shopping: How to Get Your eCommerce Store Ranked

    ChatGPT Shopping is changing how people find products online. This guide shows how to get your store listed, improve…

    Link

  • Who Won Marketing at the F1 Miami Grand Prix?

    Which F1 teams won the marketing race at the 2025 Miami Grand Prix? We break down the boldest brand…

    Link

  • Artistic representation of people in Times Square for NFT NYC 2025.

    Top NFT NYC 2025 Must-Attend Events

    Get ready for NFT NYC 2025 with our guide to the top events where culture, tech, and community collide.

    Link

  • Introducing the AI Visibility Index: Fintech Payments

    A data-driven look at which payment brands are leading in AI search and what it takes to become the…

    Link

  • Why AI Agents Are Already Rewriting Your eCommerce Brand Strategy with Jonathan Snow

    AI is already making purchase decisions. My latest Fast Company feature unpacks what that means for brand visibility, discovery,…

    Link

  • Manhattan Bridge in New York City, view from the street between brick buildings, New York City, Architectural photography.

    Top NY Tech Week 2025 Events We’re Eyeing (and You Should Too)

    These are the rooftop hangs, power walks, and pitch rooms you need to be in—bookmark this list, grab your…

    Link

  • Top of Stack: Markets, Media, and the March Toward Mayhem

    Get the press hits, trend intel, and event picks you need to stay ahead in fintech, innovation, and digital…

    Link

  • The Mirage of Simplicity in AI: Why Strategy Still Comes First

    AI can move fast and look smart—but without a clear strategy, it often just scales misalignment. Here’s why the…

    Link

  • Google’s AI Mode: A CMO’s Field Guide

    Google’s AI Mode is transforming search into a conversational, AI-driven experience—challenging traditional SEO and redefining how brands achieve visibility,…

    Link

  • Retro background futuristic landscape 1980s style. Vector perspective grid. 80s sci-fi or game style. Retro neon background

    Top Picks for Miami Tech Week 2025

    The Best Events for Founders, Investors, and Operators to Attend This April in Miami

    Link

  • perplexity-llm-integration-feature

    Perplexity’s “Frenemies” Strategy is Boldly Centralizing the LLM Ecosystem

    In a world where every AI company is racing to outbuild the competition, Perplexity made a bold move. Instead…

    Link

  • Top of Stack: Fintech, Media, and the Rise of Borderless Everything

    From borderless banking breakthroughs to AI risks in federal policy, here’s issue #002 of what’s shaping headlines across fintech,…

    Link

  • Floating island adventure magical sky travel with pink cloud reflection in water landscape beauty view

    The Third Great Digital Land Grab: Why AI Search is the Biggest First-Mover Advantage Since SEO

    AI search is rewriting the rules of digital visibility; brands that move now to build AI authority will dominate…

    Link

  • Transparent Glass Cubes in Abstract Floating Arrangement

    AI Search Loves Answers: How to Write FAQ-Driven Content for LLMs

    AI search engines prioritize answers, not just keywords. Brands that structure content in a FAQ-driven format are more likely…

    Link

  • Magnifying glass shows glowing red checkmark on dark surface. Quality control, validation concept. Image useful for illustrating assurance, standardization, certification. Compliance with law

    Top Answer Engine Optimization (AEO) Agencies of 2025

    The top AEO agencies of 2025 are helping brands secure visibility in AI-generated answers (because if you're not ranking…

    Link

  • Programmatic advertising and media buying platform concept – 3d illustration depicting automated digital marketing strategy with real-time bidding, data-driven targeting, and ai-powered campaign optimization.

    AI Optimization is Here – What Brand  Marketers Are Doing to Adapt

    AI search is rewriting the rules of discoverability as we know it. We asked six brand leaders how they’re…

    Link

Connect With Us

Stay in touch. Discuss your needs with us and see how we can help.