About Retention.com
Retention.com is an identity resolution and retention marketing platform that turns anonymous website visitors into identified, marketable contacts. By adding the Retention.com pixel, brands uncover hidden web traffic and recognize both known and unknown shoppers in real time, instantly opening new remarketing opportunities.
This data flows into existing ecommerce, marketing, and customer data platforms to power more targeted email, SMS, and push campaigns that boost revenue from owned channels.
Retention.com serves Shopify DTC, large ecommerce, retailers, SMBs, mid-market brands, and publishers seeking to lower CAC and increase LTV.
⚲ Austin, TX
Services
Resolution Platform
Shopify DTC
Enterprise Suite
Retail Solution
Publisher Growth Suite
Industries
Consumer Brands
Retailers
Publishers
Shopify SMB brands
Ecommerce Companies
Offers
Dedicated Reps
Tools
Training
Frequently Asked Questions
Featured Work
Sustainable Apparel Brand Increases Revenue 23% with Shopify Plus Transformation
Beauty Brand Accelerates Conversions with Shopify 2.0 Migration
Luxury Cabinetry Brand Launches a Custom Shopify Experience
How Kind Patches Hit 175% Growth in 90 Days and Claimed the No. 1 Spot on TikTok
Insights &
Events
-
Building a TikTok Shop Affiliate Engine: Commission Benchmarks and Creator Playbooks for DTC Brands
Want to take advantage of affiliate-driven marketing as a TikTok Shop seller? Here’s what you need to know about…
-
Ghia Is Building Growth Through Cultural Relevance, Not Just Category Momentum.
Ghia helped define what modern nonalcoholic branding could look like. Now its creator-led partnership strategy is showing how that…
-
How TikTok Shop Handles Returns and Refunds (And What That Means for Your Margins)
Learn about TikTok Shop’s refund and return policy and how it can impact your business.
Ready to Connect?
Let’s connect on your eCommerce tech strategy and we’ll introduce you to the right partners.