About Retention.com
Retention.com is an identity resolution and retention marketing platform that turns anonymous website visitors into identified, marketable contacts. By adding the Retention.com pixel, brands uncover hidden web traffic and recognize both known and unknown shoppers in real time, instantly opening new remarketing opportunities.
This data flows into existing ecommerce, marketing, and customer data platforms to power more targeted email, SMS, and push campaigns that boost revenue from owned channels.
Retention.com serves Shopify DTC, large ecommerce, retailers, SMBs, mid-market brands, and publishers seeking to lower CAC and increase LTV.


⚲ Austin, TX
Services
Resolution Platform
Shopify DTC
Enterprise Suite
Retail Solution
Publisher Growth Suite
Industries
Consumer Brands
Retailers
Publishers
Shopify SMB brands
Ecommerce Companies
Offers
Dedicated Reps
Tools
Training
Frequently Asked Questions
Featured Work

Sustainable Apparel Brand Increases Revenue 23% with Shopify Plus Transformation

Beauty Brand Accelerates Conversions with Shopify 2.0 Migration

Luxury Cabinetry Brand Launches a Custom Shopify Experience

How Kind Patches Hit 175% Growth in 90 Days and Claimed the No. 1 Spot on TikTok
Insights &
Events
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TikTok Shop vs Amazon vs Shopify: Which Drives the Most Profitable Growth for DTC Brands?
Compare how TikTok Shop, Amazon, and Shopify might differ in terms of profit and how to pick the right…
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What Brands Should Actually Do About Agentic Commerce in the Next 90 Days
I attended Azoma’s Agentic Commerce, Decoded conference expecting a big-picture AI conversation, but the strongest takeaway was much more…
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Your Shopify Store Is Already Being Searched by AI. Your Brand Is Probably Invisible.
AI shopping agents can now search Shopify catalogs directly. If your product data isn’t optimized, your brand may never…
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