10 Million Users and Growing: Meta Muse Shows Upside for AI Shopping

The new agentic AI assistant has quickly found a place in consumers’ daily routines, with shopping among its most popular uses.

Meta’s personal AI assistant, Muse, has gotten off to a strong start, with its user base growing rapidly since its September launch. 

The social media company recently shared a look at Muse’s performance on its October 21 earnings call, including details on how consumers are using the assistant and what it could mean for the future of AI-powered commerce. 

With shopping proving to be one of Muse’s most popular uses, Meta could turn its growing user base into a new source of revenue.

For brands, Meta Muse’s impressive user growth highlights new opportunities to reach customers as AI assistants take the driver’s seat on the path to purchase. 

How Consumers Are Using Muse

Muse is one of the latest AI tools that goes beyond the traditional chatbot and helps consumers handle more everyday tasks. With an estimated 2.5 million daily active users, Muse is already serving as a digital companion in a variety of ways.

Some of its most popular uses include:

  • Shopping: More than a quarter of Muse users engaged in shopping, with purchases averaging over $200.
  • Email: Users can connect Muse to their inboxes to help draft messages and manage emails.
  • Calendars: Muse can help organize schedules and manage appointments.
  • Travel: The AI assistant can browse the web and use connected apps to research trips and make bookings.

Shopping has been the standout so far for Meta Muse. According to Fortune, payment processor Stripe had to increase credit limits to accommodate high transaction volumes during the assistant’s first week.

How Meta Sees the Future of Muse

As Muse gains popularity, Meta is already looking toward the future. 

CEO Mark Zuckerberg believes Muse could eventually generate more revenue per user than Instagram, Facebook, and other Meta apps.

How consumers use Muse will be important to those ambitions. Shopping could become a major revenue source, provided users feel comfortable letting an AI agent handle more of their purchases.

Trust will be critical to Muse’s long-term success, as users give the AI agent more control of their personal and financial data. Meta is actively developing new privacy protections, including “Muse Confidential VM” to help prevent Meta from accessing private content.

How To Get Ahead in AI Shopping

With AI assistants becoming a bigger part of the consumer shopping experience, the time has come for brands to rethink how they can reach customers. 

Traditional search still matters, but brands should also think about how AI agents find their products. 

That means paying closer attention to specific product details, understanding the target audience, and making sure AI assistants can interpret the information they find. Getting ahead of the curve starts with turning to agentic commerce experts who can help navigate the shift toward agentic shopping.

Connect with Avenue Z to help your brand stand out as AI reshapes online shopping.

We Drive Influence

Win AI search, grow revenue and build reputation through PR and digital marketing.

, ,

More from Avenue Z

Recommended reads

Connect With Us

Stay in touch. Discuss your needs with us and see how we can help.