Redo is an ecommerce operations and CX platform that helps brands recover revenue, retain customers, and streamline post-purchase workflows. It unifies returns and claims, AI-powered sales and support, conversion optimization, email/SMS, order editing, shipping and fulfillment, order tracking, warranties, chargebacks, and inventory management in one system. Redo’s branded portals and workflows encourage exchanges over refunds, improving AOV and retained revenue while reducing return rates and processing time. With strong Shopify and 3PL integrations plus agentic AI for support and return review, more than 3,500 brands use Redo to elevate shopper experience, cut tool sprawl, and drive profitable repeat purchases.