As AI continues to grow around the world, it becomes more prominent at work. To better understand the rise of AI in the workplace and how it’s benefitting employees, OpenAI released a state of enterprise AI 2025 report to learn more about how workers and business leaders are adopting AI.
For this report, OpenAI looked at real-world usage data from its enterprise customers while also surveying 9,000 workers across 100 enterprises. Looking at these sources provided many interesting facts about AI in the workplace.
AI Adoption is Accelerating
One clear takeaway from this report is that AI adoption keeps accelerating and deepening. Here are some of the standout statistics:
- Weekly messages in ChatGPT increased 8× over the past year.
- The average worker is sending 30% more messages.
- Structured workflows, like Projects and Custom GPTs, were used 19× more this year.
- Average reasoning token consumption per organization increased about 320× over the past year.
Not only are people using AI more, but they’re frequently using it for sophisticated tasks. It’s reshaping the way people work and collaborate to help workers achieve better ways to get things done.
It’s Most Prominent in Certain Industries and Locations
AI is popular all over, but it has gained the most traction in the technology, healthcare, and manufacturing fields. It’s also prominent in large-scale operations, including professional services, finance, and technology.
The fastest-growing business customer bases for AI are in Australia, Brazil, the Netherlands, and France. All those areas have exceeded 140% year‑over‑year growth.
Frontier workers and organizations are also pulling ahead from the median when it comes to AI use. Frontier workers send 6× more messages than the median employee and frontier firms send 2× more messages per seat.
Workers are Experiencing Measurable Value
Seeing an increase in AI use for enterprises is only one piece of the puzzle. It also matters how this increase is affecting workers and businesses. Luckily, most respondents indicated a positive association with AI use.
75% of surveyed individuals said that AI has improved the speed and/or quality of their work. Most of them saved approximately 40 to 60 minutes a day. Heavy users even saved 10 hours per week, allowing them to use their extra time to work on other areas of projects.
This improvement is clear across multiple industries, based on the following statistics:
- 87% of IT workers experienced faster IT issue resolution.
- 85% of marketing employees executed campaigns faster.
- 75% of HR professionals saw improved employee engagement.
- 73% of engineers experienced faster code delivery.
Speed is a huge benefit for tasks because it makes life easier for the employees, allowing them to get things done more efficiently. Yet, speed isn’t the only improvement. The people surveyed also indicated that AI helped them conduct new kinds of work. 75% of workers said AI has helped them complete tasks they couldn’t do before.
What Does This Mean for the Future of AI Enterprise?
These statistics prove that AI has a positive influence on enterprises. Yet, OpenAI’s state of enterprise report shows more than just numbers. It also gives a glimpse at how leading firms are using AI, which can help other businesses find success too.
The leading firms consistently use AI for the following:
- Deep system integration through enabling context
- Workflow standardization and reuse
- Executive leadership and sponsorship
- Data readiness and evaluations
- Deliberate change management
Check out OpenAI’s state of enterprise report for full details on how enterprises use AI practices to their advantage. By examining what successful enterprises have done, businesses can implement those strategies into their own plans to make tasks faster and more efficient.
See How AI Can Shape Your Business
These results prove that AI can help businesses save time on certain tasks while making others more efficient than before. Whether you’re looking to shape reputation, increase revenue, or reach new audiences, AI tools can make it easier to achieve that.
Working with an AI expert can help you find the best way to take advantage of AI without any hassle. Contact Avenue Z today to see how we can elevate your brand with tailored plans.
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