Gorgias is a conversational AI platform for ecommerce brands that unifies support, sales, and marketing conversations in a single helpdesk. Built deeply for Shopify and other major commerce platforms, it lets teams manage email, chat, SMS, voice, and social messages from one inbox while syncing orders, customer data, and product information. Gorgias’ AI Agent resolves up to 60% of support inquiries instantly and acts as a 24/7 shopping assistant that recommends products and drives conversions. With automation, proactive campaigns, and 100+ integrations, over 15,000 brands use Gorgias to improve CX, increase revenue, and scale support efficiently across channels and regions.